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General Manager, Commercial

Job Summary:

The General Manager of Commercial will lead the transformation of our grocery retail business, overseeing grocery buying, category management, demand planning, and supplier relationship management. This strategic role requires a results-driven leader with deep expertise in the Malaysian grocery landscape. You will optimize product assortments, drive supply chain efficiency, and ensure product availability across our retail network.

Key Responsibilities:

Grocery Buying & Category Management:

  • Develop and execute category strategies for sales growth and market share.
  • Oversee grocery buying, ensuring a competitive product assortment, pricing, and availability.
  • Lead regular category reviews to assess performance, identify gaps, and optimize pricing and product assortment strategies.
  • Conduct in-depth market analysis to identify emerging trends, competitor activities, and consumer preferences, translating insights into actionable category innovations.

Demand Planning & Inventory Optimization:

  • Lead demand planning with accurate forecasting to minimize stockouts and waste.
  • Collaborate with supply chain teams to enhance product flow and reduce lead times.
  • Oversee planogram development to optimize product placement, maximizing shelf efficiency and category performance.

Supplier & Vendor Relationships:

  • Build strategic partnerships with suppliers, negotiating favorable terms and exclusive ranges.
  • Monitor supplier performance through KPIs, ensuring high quality and timely deliveries.
  • Commercial & Financial Management:
  • Drive category profitability and achieve financial targets, with full P&L responsibility.
  • Conduct financial analysis of margins, promotions, and vendor terms to maximize ROI.
  • Manage budgets and forecasts to align with financial goals.

Cross-Functional Leadership:

  • Collaborate with marketing, operations, and supply chain teams to execute category strategies and promotions.
  • Lead and mentor a high-performing commercial team, fostering innovation and accountability.
  • Any other related tasks assigned by management as and when is needed.

Qualification & Experience Requirements:

  • Minimum bachelor’s degree or master in marketing or business administration.
  • Results driven, with 8 years experience in merchandising , sales or marketing management, and people management.
  • Possess a strategic mindset with strong analytical and organizational skills.
  • Excellent interpersonal skills and ability to converse in multiple languages.
  • Effective team player with the capacity to collaborate with a diverse group of individuals at all levels.
  • Strong leadership abilities with experience in managing and developing talents.
  • Strong analytical skills to interpret data.
  • High level of integrity and commitment to maintaining confidentiality.
  • Ensure meticulous attention to detail and consistently meet deadlines.
  • Ability to thrive in a fast-paced, rapidly expanding environment.
  • Demonstrated ability to adapt to changing circumstances and environments.
  • Incumbent must be willing to work in Kelana Jaya and travel as when required.
Job Department: Commercial
Job Type: Full Time
Job Location: Kelana Jaya

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